Sometimes, even the highest quality products can have an unforeseen defect. At Midwest Mattress, we stand by our commitment to help you get your best night’s sleep. If something goes wrong with a product you purchased from us, we’re here to help guide you through the manufacturer’s warranty process.
In order to accurately and quickly process your request, we will need you to fill in the following information from the law tags of both your mattress and box spring, even if you are claiming service on only one. Please locate the law tags of both your mattress and box spring. (Law tags can be found attached to the head or foot of the piece)
If your law tag is missing, please locate the manufacturer’s label on the flat side of the piece or use the bill of sale and fill in the model name and size.
If your mattress has large body impressions, please measure the deepest one in the following manner:
1 - Place a string tightly across the bed.
2 - Place a ruler in the deepest point and note its depth.
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